Parenting Assistance

One minute you are bringing home a helpless newborn and then in just twelve months this newborn grows into an active toddler. Before you know it, that toddler is a teenager and you aren’t sure where the time went. No matter how old your child is, there may be times where you need extra support and assistance. This support and assistance could be in the form of any evaluation, education assistance, home-based services to assist with the development, therapy, or an after-school program to name a few. Below is a list of websites as well as agencies in the community that specializes in working with children and families.

Greater Opportunities for Chenango: Head Start & Early Head Start — 44 West Main Street Norwich, NY
13815 Phone: (607) 334-7114 Website:

Preschool Head Start is a federally funded program for preschool children ages 3-5 years and their families.
Children who attend Head Start participate in a variety of educational activities designed to meet their individual
needs. Families receive comprehensive services in the areas of health, nutrition, education, and social services.
Programming is offered through either a center base or home base design. Parents are actively involved in all aspects of the program. 221 families are served at 6 centers throughout the county or through a home base design. Children who are 3 to 5 years old are eligible for Head Start services. Pregnant women and children from birth to 3 years of age are eligible for Early Head Start services. Children and families who are homeless, in foster care, or receive TANF or SSI are also eligible for services. Eligibility is determined by Head Start program staff and some families may be eligible for services if they are determined to be at or below the federal poverty level.

High-Risk Birth Clinic – 305 Main Street Binghamton NY 13905 Phone: (607) 729-1295

The High-Risk Birth Clinic provides comprehensive, multidisciplinary diagnostic, treatment, therapy, training and
counseling services to children with congenital disorders that may involve developmental delays.

Early Intervention Program – 5 Court street Norwich NY 13815 Phone: (607) 337-1729 website:

This program provides services for children who have a developmental delay, disability, or condition. The division offers several programs designed to help families receive evaluation and treatment services. This component of the Early Intervention Program ensures tracking and developmental screening of children from birth to age three who are at risk of developmental delays and disabilities. Staff members assess the child using a developmental screening tool and provide education about infant care, nutrition, immunization, lead, and safety. The program is voluntary and at no cost to the family. The Early Intervention (EI) program provides therapeutic and supports services to children from birth to age three who have a developmental delay or disability. Participation in EI is voluntary and at no cost to the family. The program is family-centered and services are provided to the child in natural environments. Preschool special education provides services for children ages three to five who have a developmental delay or disability. The child’s school district is responsible for developing the child’s Individualized Education Program (IEP). Counties and the state provide funding for the preschool special education programs and services. Children in need of services are referred to the Committee on Preschool Special Education (CPSE) in the school district where they reside.

Behavioral Health Services – Suite 42-County Office Building 5 Court Street Norwich, NY 13815
Phone: 607-337-1600 After Hour’s emergency services: 1-877-369-6699 Website:

BHS provides individual, family, couples, and group counseling for individuals who need mental health or substance abuse treatment services. Crisis services are available Monday-Friday 8:30 am-5:00 pm.

Family Resource Network, Inc. – 46 Oneida Street Oneonta, NY 13820 Phone: (607) 432-0001 Website:

The Family Resource Network offers support groups for parents and teens, family peer advocacy, and Youth Peer Advocacy (mentoring). FRN provides educational advocacy to parents who need support in advocating for additional in-school supports. The Family Resource Network assists parents with questions they might have regarding their child’s special education program and Individualized Education Plan. The Family Resource Network together with G&E Therapies is proud to offer a six-week Recreational Summer Camp for children with Autism or Pervasive Developmental Disorders (PDD) as well as an after-school program.

Mobile Crisis Assessment Team (MCAT): 1-(877) 369-6699

MCAT provides 24/7 crisis services for individuals who are struggling with mental health or substance abuse issues.

Chenango County Public Health – County Office Building 5 Court Street Norwich, NY 13815 Phone: (607) 337- 1660 Website:
The Chenango County Health Department’s mission is to work in partnership with the community to promote and protect the health, safety, and quality of life through assessment, education, and by ensuring that necessary health services are available. We strive to ensure that citizens of all ages have access to appropriate health services and
education and that we achieve this with integrity, professionalism, and respect. They offer a wide range of services, all of which are listed on the website.

Greater Binghamton Health Center– Adolescent Crisis Residence: (607) 773-4609 Website: Provides crisis and planned respite for children and youth with a mental health diagnosis age 13-17. Greater Binghamton Health Center- Mobile Integration Team: 1(844) 435-7648 Provides clinical intervention and support necessary for adults and children with mental health diagnoses to remain stable within the community. Services include therapeutic support, skill-building, crisis assessment and intervention, consultation, and information.

National Suicide Prevention Hotline: 1(800) 273-8255 24/7 Free and confidential support for people in distress, prevention, and crisis resources for yourself and loves ones.

Springbrook – 105 Campus Drive Oneonta, NY 13820 Phone: (607) 286-7171 Website:
Springbrook provides lifelong support to people of all ages with developmental disabilities, ranging from both residential and day education programs at the School at Springbrook, to residential support in our Community Homes program, and a host of options. Learning is a lifelong process for everyone supported by Springbrook. Our programs help participants achieve their goals, increase their independence, and reach their full potential.

DCMO BOCES – 6678 County Road 32 Norwich, NY 13815 Phone: (607) 335-1200 Website: The Delaware-Chenango-Madison- Otsego Board of Cooperative Educational Services is a regional educational agency providing services in partnership with 16 local school districts. Our BOCES is one of 37 across New York State working in collaboration with our local school districts to offer programs to students and teachers, as well as administrators, and the community.

Broome Developmental Services –119 Kemper Lane Norwich, NY 13815 Phone: (607) 334-3577
Through OPWDD, you can access supports and services that can help your family to support you to live in your family home; assistance for you to live on your own in the community of your choice; help if you want to work, take6 part in volunteer opportunities or other types of community involvement; and assistance accessing services you need
to live your life, including connecting you to clinical or therapeutic supports.

Chenango County Catholic Charities – 3 O’Hara Drive Norwich, NY 13815 Phone: (607) 334-8244 Website:
Catholic Charities of Chenango County provides comprehensive care management and care coordination services to New York State Medicaid recipients. Care Coordination Services assist Medicaid recipients with serious physical health and behavioral health needs to navigate the complex healthcare system that is available to them. Care
Coordination offers comprehensive care management, care coordination, individual and family support, level of care transition planning, and referral services. To receive more information or to see if you are eligible for Care Coordination Services contact the Catholic Charities of Chenango County office at (607) 334-8244 or stop in at 3 O’Hara Drive in the city of Norwich. Roots & Wings is an emergency service and self-sufficiency program which provides food security programs, emergency housing services, and prescription assistance for individuals and families in need making it a unique resource for our county. The goal of the program is to provide a “self-help center” where people can get assistance with immediate needs, as well as resources to help them become self-sufficient. We offer several community-based residential and Supported Housing programs that address the specific needs of our clients. Our programs are staffed with skilled and compassionate individuals that provide continuous assistance for clients. We place an emphasis on skill development and socialization, as well as promoting independence for clients to the highest degree possible.

Catholic Charities of Chenango County offers a full line of programs designed to meet the needs and provide
assistance to individuals with developmental disabilities.

Family Enrichment Network –21 S. Broad Street Norwich NY 13815 Phone: (607) 373-3555 Website: The mission of the Family Enrichment Network is to provide supportive services for the optimal development of children and families. This mission includes a strong commitment to partnering with families and community agencies to develop and provide programs to achieve the best results for children and families. We believe in coordinating children and family services using a comprehensive and collaborative approach to improve their
quality of life while ensuring the greatest value for our investment in child, adult, and parent development. We offer the programs and services that help parents do their best possible job while offering unique learning and growth opportunities for kids, teens, and adults alike. Programs include Head Start, Early Head Start, Literacy Program, Special Education Services, Child Care Resources, and Referral for providers and the community, Community Support Services, and Family Support Services.

The Place – 2- East Main Street, PO Box 509, Norwich, NY 13815 Phone: (607) 336-9696 website:
The KIDS program offers a summer and school-year program for children in Kindergarten through 12 years of age. Our summer program is an all-day program filled with fun activities such as swimming, trips to the playground, field trips, guest readers, and more. Children are provided with breakfast, lunch, and a snack each day. Our schoolyear program provides a safe environment for children to learn and grow as individuals. During our program, children are provided with a nutritious snack, receive assistance with homework assignments, and participate in fun learning activities. We have a partnership with the school that allows us to communicate with teachers about each child’s needs to ensure children receive special attention as needed.

Throughout the year, children enjoy visits from outside educators such as 4-H, Eat Smart New York, and the Historical Society. They also enjoy arts & crafts, cooking, games, and our playground/basketball court. We are open when school is not in session, including snow days and several holidays. For those families who need care before school, The Place opens as early as 6 a.m. We know that families have busy schedules and we work to accommodate them. As an added convenience, a healthy breakfast is provided each morning. Summer Youth Employment Program: The Summer Youth Employment Program (SYEP), made possible through grant funds from the New York State Office of Temporary and Disability Assistance provides youth with paid work experience and work-readiness training. Throughout the summer, participants work at different project sites throughout Chenango County including, but not limited to, the Chenango County Fairgrounds, Chenango County Historical Society, Commerce Chenango, NYS Veterans’ Home at Oxford, and Chase Memorial Nursing Home. Each week the program has in-class training that features dynamic guest speakers. Participants learn resume writing, interviewing skills, professionalism in the workplace, employer expectations, financial literacy, and more. Participants must be Chenango County residents, TANF eligible, and between 14-20 years of age. The application process begins in mid-May.

The Closet: The Place’s Closet was designed to provide free clothing to children, men, and women who are in need. Our focus is to assist adults reentering the workforce and are in need of appropriate interview or work attire. We do, however, stock some causal adult clothing and clothing for children. By providing free clothing, our clients are able to stretch their limited income for other basic necessities such as food, shelter, and medicine while on their path to self-sufficiency.

Why Try Classes: The program’s goal is to increase resilience and pro-social behaviors. It transforms a person’s “limited view”-focused on today’s problems, obstacles, and personal weaknesses-into a “big view,” where tomorrow’s opportunities and personal strengths are clear. The program encourages the use of active listening, giving feedback, effective reinforcement, and other multisensory tools to improve social skills and communication and addresses negative peers, internal and external control, negative relapse cycles, and personal responsibility.

Parent Project Parenting Class: This is the program that started it all. A Parent’s Guide to Changing Destructive Adolescent Behavior (CDAB) is the only parent training program that addresses the MOST destructive of adolescent behaviors. Now in its 12th edition, CDAB has become the program of choice for parents raising difficult or out-of-control teens. the American Bar Association’s on Children and the Law named the Parent Project the largest court-mandated juvenile diversion program in the country. With a focus on improving both school attendance and performance, CDAB has become a favorite of middle and high school educators as well.

Loving Solutions Parenting Class: Loving Solution is a parent-training program designed specifically for parents raising difficult younger children, ages 5-10 years. Also known as “Parent Project, Jr.,” this program utilizes the same principles found successful in Parent Project, Sr. adapted to the needs of younger children. Loving Solutions also addresses the needs of children with Attention Deficit Disorder. The workbook provides a brief but informative introduction and overview of the field, to guide parents through this immerse subject. Parents who suspect that their
the child displays these symptoms, as well as parents who have a child already diagnosed with ADD/ADHD, will find this information more than helpful.

Preparing our Kids for Success Program: Parent Project facilitators will lead the 2.5-hour truancy intervention parent a class called “Trauma-Informed.” This class is specifically designed to augment the S.A.R.B. and Truancy Abatement efforts. Like all Parent Project programs, this class is based on cooperative learning norms and activity-based instruction.

Using a behavioral model, Preparing Our Kids for Success promises to help parents:
• Rekindle their dreams and wishes for their children,
• Better understand and recognize the signs of trauma,
• Recognize the necessity of creating a structure for children,
• Identify strategies for getting kids to school,
• Discuss successful methods to increase home/school communication,
• List strategies for improving school performance,
• Implement the Homework Assignment Sheet, or effectively use an online homework information system. These
classes are funded by Chenango County Department of Social Services and NYS OCFS STSJP.

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